How Does Your Customer Service Approach Measure Up?

We all know the importance of excellent customer service. Clients and patients expect (and demand) that we meet their needs, deliver promises and achi…

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NDIS Opportunities and Realities For Service Providers and Allied Health

By 2019, the National Disability Insurance Scheme (NDIS) will support over 460,000 Australians with a disability and invest approximately $22 billion …

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Free Google Website and Tools to Boost Your SEO

Did you know that Google has a whole host of free tools that are quick and easy to use? Plus, these tools will boost your search results and they are …

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Advertising Guidelines for Health Practitioners

This month, the Australian Health Practitioner Registration Agency (APHRA), issued a statement reminding health and medical practitioners of their res…

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Mindfulness For Health Professionals - Free Podcast

At Market Savvy, we run a webinar series for professionals in the health industry: Market Savvy Webinar Series.

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How to use LinkedIn Pulse

Have you noticed that if you press "publish a post" instead of "share an update" on LinkedIn you will be taken to a fancy looking post publishing area…

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Tips for health professionals to get PR savvy

PR, or public relations, is how your health practice is perceived by the public. It is the result of what you do, what you say and what others say abo…

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Why we love PR, and health professionals should too

Whether we like it or not, everyone who comes into contact with a business will have an opinion about that business. As a health practitioner, patient…

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Adding Value While Maintaining Customer Boundaries

When you are in the role of customer, it is a natural tendency to seek out "added value". You are paying good money or investing time in a situation s…

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