Conversations

Welcome to the Market Savvy Podcast + Video Show for Allied Health Professionals, General Practitioners and Specialists.

Gain New Insights, Inspiration and Clever Ideas From Our Conversations with Health / Medical Leaders

#8 Frontline Excellence

In this episode of Market Savvy Conversations, Megan Walker interviews Kaye Frankcom, Clinical Psychologist for part two (first episode "Wait List Risks"). We cover:

  • Having an excellent frontline response to new enquiries
  • Maintaining strong customer service during challenging times
  • Cancellation policies from the clients' perspective
  • Helping people who aren't always listening
  • Communicating care approaches with clients and achieving therapeutic alliance
Watch the Video / Listen to the Podcast / Read the Transcript

#7 Pelvic Empowerment

In this episode of Market Savvy Conversations, Megan Walker interviews Tory Toogood, Women's Health Physiotherapist from Vital Core Physio, about:

  • Having conversations with patients / clients about what their bodies are doing
  • Normalising conversations about continence issues, dysfunction and pelvic pain
  • Encouraging clients / patients to investigate their pelvic health as so many situations can be improved
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#6 Wait List Risks

In this episode of Market Savvy Conversations, Megan Walker interviews Kaye Frankcom, Clinical Psychologist and Business Coach to Allied Health, about:

  • How many people can a mental health professional typically manage in their case load
  • How long waiting lists should be
  • Who should be on your waiting list
  • Your duty of care for people on your list
  • Practical ways to support people on your waiting list
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#5 Whole Person Wellness

In this episode of Market Savvy Conversations, Megan Walker interviews Dr Peta Wright, Director of Vera Women's Wellness, on:

  • Choosing to deliver a whole person approach for your patients
  • Seeking answers to underlying health issues
  • Changing the way we view women's health
  • Educating and empowering patients
  • Connecting with other heart-felt practitioners
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#4 Workforce Opportunities

In this episode of Market Savvy Conversations, Megan Walker sits down with Tim Kittel, President of Speech Pathology Australia, to talk about:

  • Getting involved in Boards that align with your passion
  • Meeting the diverse needs of client groups
  • Geographic challenges of therapy in Australia
  • Raising awareness of Allied Health
  • Being champions of early intervention for young clients
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#3 Evolving Virtual Clinics

In this episode of Market Savvy Conversations, Megan Walker interviews Yianni Serpanos, CEO of HealthTechX and Coreplus, on:

  • Opportunities for innovation - adding virtual health services to existing health / medical practices 
  • Running a 100% virtual health practice
  • Technology that makes virtual health delivery possible
  • Opportunities to work where you love while doing the work that you love
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#2 Telehealth Possibilities

In this episode of Market Savvy Conversations, Megan Walker interviews Dr Silvia Pfeiffer, CEO of Coviu, on:

  • How telehealth has changed since Covid-19
  • New opportunities for private practice business owners to reach new audiences using telehealth
  • How telehealth has facilitated "hyper-specialisation" for clinicians and practitioners
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#1 The Future of Digital Health

In our first episode of Market Savvy Conversations, Megan Walker interviews Dr Chris Moy (GP; Australian Digital Health Agency Lead; and Vice-President of the Australian Medical Association) on:

  • The role of the Digital Health Agency
  • The obligations of private practice business owners in relation to cyber security
  • Digital prescribing opportunities
  • Opportunities and benefits of My Health Record
  • Protecting patients during telehealth appointments
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