Conversations
Welcome to the Market Savvy Podcast + Video Show for Allied Health Professionals, General Practitioners and Specialists.
Gain New Insights, Inspiration and Clever Ideas From Our Conversations with Health / Medical Leaders
#8 Frontline Excellence
In this episode of Market Savvy Conversations, Megan Walker interviews Kaye Frankcom, Clinical Psychologist for part two (first episode "Wait List Risks"). We cover:
- Having an excellent frontline response to new enquiries
- Maintaining strong customer service during challenging times
- Cancellation policies from the clients' perspective
- Helping people who aren't always listening
- Communicating care approaches with clients and achieving therapeutic alliance
#7 Pelvic Empowerment
In this episode of Market Savvy Conversations, Megan Walker interviews Tory Toogood, Women's Health Physiotherapist from Vital Core Physio, about:
- Having conversations with patients / clients about what their bodies are doing
- Normalising conversations about continence issues, dysfunction and pelvic pain
- Encouraging clients / patients to investigate their pelvic health as so many situations can be improved
#6 Wait List Risks
In this episode of Market Savvy Conversations, Megan Walker interviews Kaye Frankcom, Clinical Psychologist and Business Coach to Allied Health, about:
- How many people can a mental health professional typically manage in their case load
- How long waiting lists should be
- Who should be on your waiting list
- Your duty of care for people on your list
- Practical ways to support people on your waiting list
#5 Whole Person Wellness
In this episode of Market Savvy Conversations, Megan Walker interviews Dr Peta Wright, Director of Vera Women's Wellness, on:
- Choosing to deliver a whole person approach for your patients
- Seeking answers to underlying health issues
- Changing the way we view women's health
- Educating and empowering patients
- Connecting with other heart-felt practitioners
#4 Workforce Opportunities
In this episode of Market Savvy Conversations, Megan Walker sits down with Tim Kittel, President of Speech Pathology Australia, to talk about:
- Getting involved in Boards that align with your passion
- Meeting the diverse needs of client groups
- Geographic challenges of therapy in Australia
- Raising awareness of Allied Health
- Being champions of early intervention for young clients
#3 Evolving Virtual Clinics
In this episode of Market Savvy Conversations, Megan Walker interviews Yianni Serpanos, CEO of HealthTechX and Coreplus, on:
- Opportunities for innovation - adding virtual health services to existing health / medical practices
- Running a 100% virtual health practice
- Technology that makes virtual health delivery possible
- Opportunities to work where you love while doing the work that you love
#2 Telehealth Possibilities
In this episode of Market Savvy Conversations, Megan Walker interviews Dr Silvia Pfeiffer, CEO of Coviu, on:
- How telehealth has changed since Covid-19
- New opportunities for private practice business owners to reach new audiences using telehealth
- How telehealth has facilitated "hyper-specialisation" for clinicians and practitioners
#1 The Future of Digital Health
In our first episode of Market Savvy Conversations, Megan Walker interviews Dr Chris Moy (GP; Australian Digital Health Agency Lead; and Vice-President of the Australian Medical Association) on:
- The role of the Digital Health Agency
- The obligations of private practice business owners in relation to cyber security
- Digital prescribing opportunities
- Opportunities and benefits of My Health Record
- Protecting patients during telehealth appointments
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