Conversations

Welcome to the Market Savvy Podcast + Video Show for Allied Health Professionals, General Practitioners and Specialists.

Gain New Insights, Inspiration and Clever Ideas From Our Conversations with Health / Medical Leaders

Megan Walker from Market Savvy Interviews Sue Cameron and Simone Dudley from Therapy Connect

#9 Virtual Practice Success

In this episode of Market Savvy Conversations, Megan Walker interviews Sue Cameron (Speech Pathologist) and Simone Dudley (Occupational Therapist), Directors of Therapy Connect, on the success of their business growth. We discuss:

  • The positive impact of telehealth for rural / remote clients
  • How Sue and Simone have grown a multi-disciplinary team of teletherapists (70 people) in six years
  • Lessons they learned along the way and things they would do differently
Watch the Video / Listen to the Podcast / Read the Transcript

#8 Frontline Excellence

In this episode of Market Savvy Conversations, Megan Walker interviews Kaye Frankcom, Clinical Psychologist for part two (first episode "Wait List Risks"). We cover:

  • Having an excellent frontline response to new enquiries
  • Maintaining strong customer service during challenging times
  • Cancellation policies from the clients' perspective
  • Helping people who aren't always listening
  • Communicating care approaches with clients and achieving therapeutic alliance
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#7 Pelvic Empowerment

In this episode of Market Savvy Conversations, Megan Walker interviews Tory Toogood, Women's Health Physiotherapist from Vital Core Physio, about:

  • Having conversations with patients / clients about what their bodies are doing
  • Normalising conversations about continence issues, dysfunction and pelvic pain
  • Encouraging clients / patients to investigate their pelvic health as so many situations can be improved
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#6 Wait List Risks

In this episode of Market Savvy Conversations, Megan Walker interviews Kaye Frankcom, Clinical Psychologist and Business Coach to Allied Health, about:

  • How many people can a mental health professional typically manage in their case load
  • How long waiting lists should be
  • Who should be on your waiting list
  • Your duty of care for people on your list
  • Practical ways to support people on your waiting list
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#5 Whole Person Wellness

In this episode of Market Savvy Conversations, Megan Walker interviews Dr Peta Wright, Director of Vera Women's Wellness, on:

  • Choosing to deliver a whole person approach for your patients
  • Seeking answers to underlying health issues
  • Changing the way we view women's health
  • Educating and empowering patients
  • Connecting with other heart-felt practitioners
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#4 Workforce Opportunities

In this episode of Market Savvy Conversations, Megan Walker sits down with Tim Kittel, President of Speech Pathology Australia, to talk about:

  • Getting involved in Boards that align with your passion
  • Meeting the diverse needs of client groups
  • Geographic challenges of therapy in Australia
  • Raising awareness of Allied Health
  • Being champions of early intervention for young clients
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#3 Evolving Virtual Clinics

In this episode of Market Savvy Conversations, Megan Walker interviews Yianni Serpanos, CEO of HealthTechX and Coreplus, on:

  • Opportunities for innovation - adding virtual health services to existing health / medical practices 
  • Running a 100% virtual health practice
  • Technology that makes virtual health delivery possible
  • Opportunities to work where you love while doing the work that you love
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#2 Telehealth Possibilities

In this episode of Market Savvy Conversations, Megan Walker interviews Dr Silvia Pfeiffer, CEO of Coviu, on:

  • How telehealth has changed since Covid-19
  • New opportunities for private practice business owners to reach new audiences using telehealth
  • How telehealth has facilitated "hyper-specialisation" for clinicians and practitioners
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#1 The Future of Digital Health

In our first episode of Market Savvy Conversations, Megan Walker interviews Dr Chris Moy (GP; Australian Digital Health Agency Lead; and Vice-President of the Australian Medical Association) on:

  • The role of the Digital Health Agency
  • The obligations of private practice business owners in relation to cyber security
  • Digital prescribing opportunities
  • Opportunities and benefits of My Health Record
  • Protecting patients during telehealth appointments
Watch the Video / Listen to the Podcast / Read the Transcript

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